How to Fix Support Code c14a Issue on Snapchat

Published by Tessa Smith on

If you came across the c14a issue on Snapchat and you are looking for a solution, then you have landed at the right place, In this post I will share with you how to fix the support code c14a issue on Snapchat.

Error code “c14a” in Snapchat indicates that there is a problem with the Snapchat servers, and it is not a problem on your end. The best way to fix this issue is to wait for Snapchat to resolve the issue and try again later. You can also try restarting the app or checking if there is an update available. If the issue persists, you can contact Snapchat support for further assistance.

Snapchat users having trouble logging in to their Snapchat accounts, They are just kicked out of their accounts, and they are unable to get back into them. After the error code shows, there have been reports from some users that the application also crashes.

On Snapchat+, the app has added a significant amount of new content and features, some of which have caused the app to become less reliable on some devices.

Some Snapchat users have said they can’t use the front camera.

What is Support Code c14a on Snapchat?

The C14a code is caused because of the old or corrupt Snapchat app files, it happens when an app is attempting to install a new update at the same time you are attempting to utilize the app, but there are some more issues attached to this error.

If this issue occurs, you won’t be able to use the Snapchat app under any, no matter how many times you try. Snapchat will not allow you access.

Additionally, this issue irritated thousands of consumers during the previous month.

On Twitter, users are flooding Snapchat with their complaints about the issue. However, the app’s support account is yet to respond and offer a resolution.

c14a error code solution

What is C14A Error

The error message appears when you are unable to connect to Snapchat’s servers, which can result in issues with logging in, using filters, or accessing other features of the app. C14A is an error code in Snapchat. It typically indicates a problem with Snapchat’s servers and not a problem on your device.

Why does the c14a problem keep Showing up again and again?

This is because the Snapchat app continues to download and install new updates on a regular basis, which causes the C14a error code to show on a regular basis. The problem arises whenever there is a flaw in the update, and as a result, users are unable to log in.

There’s also the possibility that this problem will manifest itself whenever Snapchat’s servers are experiencing maintenance. There is a wide range of potential explanations for this, including the need for routine maintenance and specific issues.

As a result, we constantly running into this problem.

How to Fix the Error Support Code C14a on Snapchat?

When you use Snapchat and get the C14a Support code error, there are a few different solutions you may test out to fix the problem.

First Step: Checking to see if Snapchat is currently unavailable and the servers are suffering downtime ought to be the first thing on your to-do list.


To accomplish this, go to a website such as and check to see whether Snapchat’s servers are experiencing any difficulties.

If there are multiple reports available on the website shown in the above picture, then you should just wait till Snapchat fixes its issues before attempting to log back in. Once the issues have been resolved, you can try again.

If, on the other hand, there are no reports available and you are the only one affected by the problem, you may want to try one of the following solutions:

Do you know the what Grey text means on Snapchat?

Solution1: Update your Snapchat to Fix All Bugs

When you run into this problem, you just have to go to the Play Store or App Store (depending on the type of device you are using) and check to see if there is an updated version of Snapchat available to download.

Snapchat to Fix All Bugs, c14a

Now, if you see that an update is available, make sure to install it as soon as possible. After the update has been successfully installed, you will need to launch the update and then log in to your account.

If you are successfully able to log in, the problem should no longer exist.

Updates to mobile applications are frequently distributed in order to address previously discovered bugs and improve the overall user experience. Therefore, if you want to get the most out of any program, you should always utilize the most recent version of that app.

Solution2: Clear Snapchat Cache

If you have already updated Snapchat and you are still getting that annoying c14a error, don’t worry Snapchat provides users with the ability to clean the app cache, which can be utilized to fix problems of this nature.


You can give it a shot to see whether it fixes the Snapchat problem code C14a Support.

Proceed in the following manner:

  1. Open the Snapchat app.
  2. Tap your profile.
  3. Now, tap the “Settings” icon that is located on the right side of the screen.
  4. Next, go to the bottom of the page and click on Account activities.
  5. Next, select “Clear cache” using the button.
  6. To finish, select “Clear” from the menu, and then wait for the process to be finished.

After putting this solution into action, you should check to see if the error has been fixed or if it is still occurring.

Solution 3: Contact Snapchat Support & report c14a error

You should report the issue to Snapchat and then wait for them to provide a solution if the problem is still occurring after doing so. To do that, go to the help page for Snapchat by clicking on this link.

On this page, select “I can’t access my account” > “I see an error message when I log in,” and then complete the form that can be found below it.

Contact Snapchat Support & report c14a error

Make sure that the information you submit is accurate and that you use appropriate language.

After reviewing your request, Snapchat will respond to it via the email address you provided.

You can also contact Snapchat about the issue via their Twitter account. You will need to tag the app’s designated support handle, which is @Snapchatsupport, whenever you tweet about the app in order for your feedback to be considered.

Support Code c14a Issue on Snapchat

A fix for this problem is on the way from Snapchat in the near future. You can, in the meantime, test out some other fascinating applications. You can count on us to keep you informed.

Solution 4: Restart Your Phones

Restarting your smartphone is something you should try to solve the c14a code, by the way, most of the issues are resolved by doing a restart.

The best thing you can do is clear your Snapchat cache before restarting.

1-For iPhone

While holding down the Sleep/Wake button, press the button. It is located at the very top of older phones. It is located on the right side of all iPhone models beginning with the 6 series and newer.

When the slider displays, you can now release the buttons.

To power off your iPhone, slide the switch to the right.

After the system has been powered off, press and maintain pressure on the Sleep/Wake button until the Apple logo appears.

2-For Android

On an Android phone, you can turn the device on and off by pressing and holding the button labeled “Power” or “Lock.”

To restart, select the option from the screen’s menu.

More Relevant FAqs

What causes Snapchat to display the Support Code C14a?

The Snapchat Support Code c14a could appear for one of two reasons: either the Snapchat server could be down, or your Snapchat app could be out of date.

How Do I Repair Snapchat’s Support Code C14a?

You will need to go through the procedures outlined in the article in order to resolve the c14a Snapchat error or lodge a Snapchat support ticket.

What does support code c14a mean on Snapchat?

The most recent bug affecting Snapchat is referred to be Support Code c14a, and the Snapchat community is expressing their frustration with it.

If you are getting issues with Snapchat’s location, you need to fix that by following these helpful steps.

In Conclusion

Restarting the Snapchat app/mobile phone may temporarily fix the c14a error, but it is not a guaranteed solution. The issue is most likely due to a problem with Snapchat’s servers, so the best solution is to wait for Snapchat to resolve the issue and try again later. If the issue persists, you can contact Snapchat support for further assistance.

Snapchat has an active user base, the majority of which are members of Generation Z. As a daily user of Snapchat myself, I am fully aware of how frustrating it may be to receive an error code while using Snapchat. Read this post in its entirety if you want to know how to fix the support code c14a on Snapchat, and be sure to share it with your friends.

Categories: Snapchat

Tessa Smith

Tessa is a technology enthusiast, Digital Marketer, and tech support with over 4 years of experience. She has worked as Freelance digital marketer. Tessa enjoys writing helpful content about technologies and latest apps.