Instagram Messages Blacked Out

Published by Tessa Smith on

Instagram messages blacked out

There is an issue with the Instagram app, when you send Dm the end user receives a black mark instead of the message. Insta users are reporting that they are unable to read the text because of an odd black box that has appeared on top of the message.

Why are Instagram messages black

So far, there is no particular bug found in Instagram, this issue appears because of the Instagram outage of service.

Bonus read: findout when Insta Account was created

The solution to Instagram Black Messages

Users of Instagram have discovered that setting the mode on your phone to dark will make your direct messages viewable again.

On iPhone, you can accomplish this by going into the Settings app and selecting the Dark option under Display and Brightness.

Please note, that you will no longer see a white display on Instagram; however, you will still be able to see any messages that have been sent to you.

You can check the Instagram outage on the down detector.


If you don’t see any reports then you need to apply some fixes on your mobile to view the black messages on Instagram.

Fix: if there is no sound on Insta Reels

Restart Your Mobile

Your first step in solving the issue should be to restart your mobile since this tends to resolve the majority of problems that are experienced by smartphone users.

If you are using Instagram and are just seeing a black strip instead of the DM, you will need to restart your mobile device.

If restarting your device does not fix the problem, you will need to go on to the next possible option.

Clear Your Instagram Cache

Clearing cache is another solution, the majority of issues that a user had on an app can be resolved by clearing its cached data. The following is a guide that will walk you through clearing the cached files that Instagram uses on an Android phone.

Go to Settings > Apps > Instagram > Storage > Clear Cache.

Users using iPhones, do not have the ability to clear the cached data. Instead, they will have to remove the app and install back again.

If you don’t see any improvement then there is nothing you can do, but wait and see, mostly the issues get resolved within 24 hours.

In Conclusion

The majority of the time this issue arises when Instagram’s servers are down, or there may be a bug that just affects Instagram DMs, or the most recent version of the Instagram app may be to blame for the return of text in Instagram messages and direct messages.

Use Instagram, Funny locations

Also read: how to solve welcome to Instagram

Categories: Instagram

Tessa Smith

Tessa is a technology enthusiast, Digital Marketer, and tech support with over 4 years of experience. She has worked as Freelance digital marketer. Tessa enjoys writing helpful content about technologies and latest apps.