Instagram Oops an Error Occurred

Published by Tessa Smith on

Instagram oos an error occured

The message “Oops an Error Occurred” is displayed on all of the devices that Instagram supports, including Android, iPhone, PCs, browsers, and so on.
Instagram may display the following type of error message, depending on the circumstances:

Instagram Oops an Error Occurred

Instagram Oops, it seems like something went wrong there.

There are a number of reasons why Instagram might display the message “Oops, an error happened,” however the following are generally considered to be the most important ones:

  • Cookies and Cache: If a user is accessing Instagram using the browser, but the cookies or cache in the browser are corrupt, then the Instagram website may not load properly, which will result in the oops error.
  • Instagram Outage: If Instagram’s servers are down, it is possible for a user to see an error message as a result of this situation.
  • An Incorrect Installation of the Instagram Application: A user of the Instagram app might come across the error at hand if the installation of the Instagram app is incorrect. This is because an incorrect installation causes the app to be unable to load modules that are necessary for the app to function properly.
  • User Account Banning: If Instagram received a report of a user’s account that is in violation of the Instagram policy, then the company may limit a user’s account before banning it. During the investigation period, the user may notice the ‘oops an error occurred’ on Instagram when using the service. If the user continues to violate Instagram’s policy.
  • Poor Internet connection: This is the possible reason behind opps error on Instagram because when accessing Instagram through the browser it sends a request to the Instagram server, and during the request, if internet service drops, it returns with the error “Oops an Error Occurred“.

How to Fix Oops, an error occurred on Instagram

As usual, we should approach the problem with our simple solution first as follows.

1. Use Incognito/Private Mode on Browser

If a browser extension is causing issues with the Instagram website, or if the cache or cookies in the browser are damaged, then a user who is accessing Instagram through a browser may see the error message on the Instagram website. If this happens, the user should sign in using the Incognito/In-Private Mode of the browser.

In this case, logging onto Instagram while using the browser’s incognito or private browsing mode could be the solution to the problem.
When you first start up the Chrome browser, towards the top right, click on the three ellipses that are vertical.

Also read: how to see messaged deleted by sender

Next, pick New Incognito Window from the drop-down menu, and then navigate to the Instagram website using the new window that has been opened.

Launch Chrome’s brand-new Incognito window.

Instagram Oops an Error Occurred

Alternatively, Use Keyboard Shortcuts:

  • For Mac OS X’s Safari, press Command+Shift+N
  • Ctrl+Shift+N in Chrome/Brave Browser
  • In Firefox, press Ctrl+Shift+P to print the current page.
  • If you’re using Microsoft Edge, press Control+Shift+N to navigate.

The next step is to confirm your login by going to the Instagram website, logging in

Instagram Oops an Error Occurred

After you’ve finished, check to see if the error with Instagram has been fixed.

If your issue is not resolved then jump on to the next solution:

2. Ensure that your connection is stable:

Problems with your local internet connection are the primary cause of any Instagram difficulties you may encounter, remember the send request to the Instagram server? it was explained in the reasons.
Before we move to the next solutions, check that you are utilizing a connection that is not unstable.

The easiest hack to check your internet is open Youtube and play an HD video for 5 minutes, if you see it buffering or stopping several times during 5 minutes. it means you have a poor internet connection.
Quick Fix: The best course of action for you to do is to unplug the modem, wait for 5 seconds, and then plug it back in.
This should immediately resolve any minor difficulties that may have been present.

If you are using cellular data, you should activate the Airplane Mode on your device and then wait 10 seconds before turning it off again.

Turn of Disover people on Instagram

3. Restart your smartphone/PC

Restarting your device, whether it’s a mobile phone or a personal computer, is a standard troubleshooting step.
If the issue is on your end, turning it off and then turning it back on again can solve the problem.

4. Determine if there is a problem with Instagram Outage

If you want to know if Instagram is experiencing technical difficulties, you can check websites like

oops an error occured instagram

The warning “Oops, an error occurred” will appear on your screen if the app is experiencing an internal problem. However, this will only happen very infrequently.

If this is the case, there is not much you can do besides waiting for things to return to their usual state.

5. Use a different web browser.

Switching browsers and seeing if the issue persists is a prudent course of action to take at all times.
Try switching to Chrome or Safari, for instance, if you normally work in Firefox, to determine whether or not the issue has been resolved.

If you cannot access any other web browsers on your device, you can test out the anonymous browsing mode(Incognito).
By doing this, your cached data will be deleted, and any small issues that were contributing to the “Oops, an error happened” warning will be fixed.

Step 1 has all the steps to switch incognito.

6. Update your Instagram

It’s possible that you have missed Instagram’s most recent update, keep in mind that upgrades can fix any problems you may be experiencing.
It is possible that the message “Oops, an error happened” will no longer appear once you update the application.

Turning on automatic updates for your App Store or Google Play Store would be the simplest fix.
When a new version of the app is released, it automatically arranges rapid downloads of those updates.
You can be certain that your applications will always be up to date using this method, regardless of what may occur.

7. Verify that your IP address is correct

Are you attempting to access your account from multiple devices or IP addresses? Don’t do it.
Instagram takes matters of this nature very seriously.
Additionally, it is possible that your device will be banned owing to suspicious actions.

Turn off any virtual private networks (VPNs) that you use to connect to your account and then try again.
These applications shuffle your IP address at random, which causes the IG’s safety checks to go off.

8. Delete the contents of the cache

Navigate to the settings menu on your phone and look for the Instagram app.
Simply select ‘Storage’ by tapping on its icon.
Find the Button that says “Clear Cache,” and remove it.
Any glitchy data that could lead to IG faults should now be removed as a result of this.

In the event that it does not work, try removing and then reinstalling the application.

9. Make sure you update your password:

If you are using a desktop computer, you should download the mobile app instead, and vice versa.
Changing your Instagram password allows you to get rid of the “oops, an error happened” message.
To do so:

  • Launch the application for Instagram.
  • Put in your user name here.
  • Choose “Forgot password.”
  • Please enter your updated password here.
  • To confirm the new password, retype it.
oops error occurred Instagram solution

You can choose whether Instagram sends your verification code via email or text message.
Simply entering the code will get you through the process successfully.

10. Reinstalling the Instagram app

Sometimes an Instagram app is unable to load the modules that are necessary for its operation as a result of corruption inside the app’s installation, then the Instagram app may display the message “oops an issue occurred.”
It is possible for a user to correct the mistake by reinstalling the Instagram app in this scenario.

11. Leave it As it is Oops an Error Occurred

There could be a problem with Instagram.
In that case, the only thing you can do is wait for them to find a solution to the problem.

12. For more information, see the Instagram help center:

After a few hours, you should get in touch with the customer care team if the error has not been resolved.
Launch the application, navigate to your profile, and select Settings from the menu.
Click on the ‘Help’ tab, and then on the ‘Report a Problem’ link.

instagram help opps error occured

You are able to inform IG that there is an issue with your account, and they should respond to you in 3-5 business days.

In Conclusion

You should make sure that your internet connection is both stable and secure. Before attempting to apply any fixes, you will need to restart your device, and never log in to your account using a virtual private network (VPN).

Also Learn: how to see someone’s followers on Instagram

Tessa Smith

Tessa is a technology enthusiast, Digital Marketer, and tech support with over 4 years of experience. She has worked as Freelance digital marketer. Tessa enjoys writing helpful content about technologies and latest apps.